Steps on how to connect Backmarket with Commercium

Before starting the integration, ensure you have:

✔ Backmarket API Token
✔ Backmarket Country (your marketplace region)

You will generate the API token yourself using the steps below.

Follow the steps inside your Backmarket to create a new API token:

1. Go to Integrations

Simply go to the “Options”, Menu and Click on “Integrations” tabs in your Back Office of Backmarket.(as shown below)

Click on the "Add new Integration" button. The following menu will appear on the right side of the screen. (See below for reference.)

To connect Backmarket with Commercium, you will need an API token generated from your Backmarket. Follow the steps below to obtain your token and complete the integration.

Under the dropdown:

➡️ Select Direct API Connection
Then click Confirm.

Backmarket will now generate your API access token.

• Copy your API token.




• Click Finished

• Your API token provides secure access to Backmarket’s API.




• The token stays valid unless you change your Backmarket password.

• After changing your password, always generate a new token.

Step 2: Log in to Your Commercium Account

• If you already have an account with Commercium, sign in using your login credentials.
• If you’re not yet registered, contact our support team at [email protected] for help getting started.

Step 3: Go to Integrations

• After logging in, head over to the Integrations on your Commercium dashboard and select the Available Integrations option.

• From the available choices, select Connect BackMarket.

Step 4: Enter Connection Details

In the connection setup form:

• Friendly Name: Enter a recognizable name for your BackMarket account (e.g., "BackMarket").
• Token: Enter your token.
• Country: provide your country.

After following the above steps, you can succesfully connect your BackMarket with Commercium.

Configuration

1. Set Unique Product Identifier
Choose the appropriate identifier for your products—such as SKU, barcode, or another field—depending on how your catalog is structured.

2. Activate Order Sync
Within the Settings, enable the Order Sync option.

Order Sync Configuration Includes:

• Notify on Unlinked Item/Order – Enable this option to receive email alerts if an order or product fails to match or encounters an error during sync.

• Skip Unpaid Orders – When this setting is enabled, any orders from the marketplace that haven't been paid for will not be imported.

• Order Notes Format – You can choose to include the marketplace’s order ID in the order notes. Click the ‘+’ icon to add the ID, and optionally include a prefix or suffix.

• Order Number Format – Similar to the notes, you may configure how the order number appears by inserting the marketplace ID and adding any prefix/suffix as needed.

• Order Import Start Time – Define the timestamp (UTC) from which you want orders to start syncing. You can set this to the present time or a few hours earlier, based on your preference.

3. Turn On Shipment Sync
Enable Shipment Sync in the Settings.

You can link your shipping methods with those used in the marketplace. To set up multiple mappings, use the ‘+’ button.
Once mappings are complete, click Save Shipment, and then make sure to save all your changes by clicking Save at the top or bottom of the page.

4. Activate Inventory Sync
Enable Inventory Sync within the Settings panel.

• Safety Stock Level – Specify a buffer stock quantity that will be retained. This number will be subtracted from your total inventory, and the remaining quantity will be pushed to the marketplace. This helps you prevent overselling while keeping full stock visibility in your system.

5. Enable Price Sync
Switch on Price Sync from the Settings.

Any price changes made to your products will be automatically reflected in the marketplace for the matched listings.

6. Enable Product Sync
Activate Product Sync in the Settings.

• Default Inventory for Non-Tracked Products – Input a default stock quantity for items that aren’t inventory-managed. This ensures that these products still appear in stock in the marketplace, which requires inventory levels even for made-to-order or custom products.