Managing Channels in Commercium

Channels are the integral part of Commercium. Everything starts only after you have connected channels inside Commercium. In order to add Channels you need to go to Channels > Manage Channels > Add New Channel

In Commercium there are two types of channels 

1. Primary Channel : Primary channel is the channel that you want to act as a source of truth for your product, inventory & price data. You can also send orders from your other channels to primary channel & fulfil orders inside primary channel & send back tracking information to your secondary channels. 

For example, lets say you are already selling on Shopify & have all product data stored in it & now you are looking to sell on Amazon, eBay & Temu using Commercium. So in that case you will need to add Shopify as your primary channel inside commercium & Amazon, eBay & Temu as secondary channels. 

You will be able to sync your product, inventory, tracking & price data from Shopify to Amazon, eBay, Temu & you will be able to bring your Orders from these platforms back to Shopify.

Generally E-commerce platforms, Inventory Order Management Systems, POS & ERP's are available to be added as Primary channel inside commercium. 

Important Note : The first channel you add to Commercium becomes your primary channel by default. In case you have added wrong channel first & want to change your primary channel you can always contact support at [email protected] to get it changed. 

2. Secondary Channel : Secondary channel is the channel where you want to receive product, inventory, pricing, tracking data from your primary channel & you want to send order back to your primary channel. 

Generally Marketplaces, Retail Channels etc. are available to be added as secondary channels.

Important Note : All channels that you add after adding your first channel inside commercium by default gets added as secondary channels.