Steps on how to Connect VIVINO with Commercium
vrushali khedkar
Last Update 2 maanden geleden
Step 1: Log in to Commercium
If you already have a Commercium account, log in using your credentials.
If you don’t have an account, reach out to our support team at [email protected] for assistance.
Step 2: Navigate to the Channel Settings
After logging in, head over to the Integrations on your Commercium dashboard and select the Available Integrations option.
Choose the Connect Vivino option.


Step 3:- Connect Vivino
- Channel Name – Enter a name for this connection in the Channel Name field.
Currency Code – Input your Currency code.
- Client-ID & Client Secret – Provide your Client-ID and Client Secret for Vivino.
- Username, Password & Merchant ID – provide your Username, Password & Merchant ID for Vivino.
- Click Connect – After filling in all the fields correctly, click the green Connect button located at the bottom-right corner.
- Confirmation – If your credentials are correct and the connection is successful, a confirmation message will appear, and your account will be successfully linked.

To connect with Vivino, the following details are required:
Client ID & Client Secret – These credentials are provided by your Vivino account manager. Please reach out to them to obtain this information.
Username & Password – These are your login credentials used to access the Vivino Merchant Dashboard.
Merchant ID – After logging into the Merchant Dashboard, you can find the Merchant ID in the URL of the page. Refer to this screenshot for guidance:

Important Note:
Avoid changing the Merchant account password, as it's directly tied to the API connection. If the password is updated without coordination, the connection will stop working. If a password change is necessary, please inform your Vivino manager and plan it ahead of time. We’ll need to update the credentials on our side as well to maintain the integration.
Configuration
After the connection is established, you will be redirected to the Settings page.
Set the Unique Identifier – Choose the unique identifier for your products, such as SKU, Barcode, or another option, based on your setup.
Enable Order Flow – In the Settings, enable Order Sync.
Under Order Sync, you will find the following options:
- Notify on Unlinked Item/Order – When enabled, you’ll receive an email notification if an order fails to link or encounters any error.- Skip Unpaid Orders – If this is turned on, unpaid orders from the marketplace will not be imported into Shopify.
- Order Notes Preference – You can include the marketplace’s order number/ID by clicking the ‘+’ button and pasting it into this field. You may also add a prefix or suffix if needed.
- Order Number Preference – Similar to the Order Notes Preference, you can enter the marketplace order number/ID along with any desired prefix or suffix.
- Choose a Starting Point for Orders – Select the date and time (in UTC) from which you want orders to start importing into Shopify. You can set this to the current time or a few hours earlier, based on your needs.
3. Enable Shipment Sync – Turn on Shipment Sync in the Settings.
You can map Shopify shipping methods to those in the Marketplace. To add multiple mappings, click the ‘+’ button.
- Click the Save Shipment button, then save all settings by clicking Save at the top or bottom of the page.
4. Enable Inventory Sync – Turn on Inventory Sync in the Settings.
Safety Stock Level – Define the safety stock you want to retain in Shopify. This amount will be deducted from your total stock, and the adjusted quantity will be reflected in the Marketplace while keeping the full stock visible in Shopify.
5. Enable Price Sync – Turn on Price Sync in the Settings.
Any price updates made to products in Shopify will automatically sync with the Marketplace for the corresponding items.
6. Enable Product Sync – Turn on Product Sync in the Settings.
Default Stock Level for Non-Inventory Items – Enter a default stock value that will be applied in the Marketplace for items not tracked in Shopify. This is especially useful for products you manufacture and don’t track in Shopify, as Marketplaces require all items to have inventory levels.
If you have any questions or need further assistance, please don't hesitate to contact us at [email protected].
