One-Time Configuration to Start the Connection

This syncs orders from THE ICONIC to your primary platform.

• Commercium fetches Pending orders from THE ICONIC for synchronization.

THE ICONIC Refunds from SourceEnable this if you want refunds processed in your source system to be automatically Sync on THE ICONIC.

• When a refund is processed in the source system for a matching THE ICONIC order, Commercium will automatically sync the refund on THE ICONIC.

Enable this to sync approved refunds from THE ICONIC to your primary platform.

• When a refund is approved on THE ICONIC, Commercium will process the refund in your primary platform.
  
  
• Important: This setting does not restock inventory in Shopify. It processes the refund only and does not process the return or trigger inventory restocking.

Enable this to sync cancellations from THE ICONIC to your primary platform.

• The cancellation behavior depends on the fulfillment status of the order in Shopify:
• Fully fulfilled: No cancellation will be processed.
• Unfulfilled: Commercium will process the cancellation.
• Partially fulfilled: Commercium may process the affected item as a return/refund instead of a cancellation.
  
  
• For partially cancelled orders, the cancelled item will appear in Shopify as a return/refund, rather than as a cancelled order.
  
  

• When enabled, the order will sync with a total value of $0, regardless of the original order value, including price, tax, and shipping.
• This can be used when the primary platform is not being used for accounting purposes, but the orders are still required for:
• Inventory updates
• Order records
• Customer details
  
  

• This can help identify THE ICONIC orders more easily in the primary platform.

Enable this if you want orders to sync even when the product identifiers do not match exactly.

• This allows Commercium to sync the order to the primary platform despite unmatched product identifiers.

Enable this if you want to use a default email address when creating THE ICONIC orders in your primary platform.

• Instead of creating a new customer record for each order, Commercium will use the configured default email address when creating the order.
  
  
• Note: The shipping and billing addresses will still be populated using the details received from THE ICONIC

Enable this if you do not want the customer email address from THE ICONIC to sync to your primary platform.

• The customer email address received from THE ICONIC will not be synced.
  
  

Use this setting to decide when payment should be created in your primary platform for THE ICONIC orders.

• You can choose between:
• Create payment when the order syncs and is created in the primary platform.
• Create payment only when the order is paid in THE ICONIC.
  
  

Enable this to sync shipment details from your primary platform to THE ICONIC.

• Once an order is shipped, Commercium will sync the shipment information back to THE ICONIC.

Enable this to sync inventory from your primary platform to THE ICONIC.

• Inventory synchronization is event-based, meaning it is triggered when there is a change to the item in the primary platform.

Enable this to sync prices from your primary platform to THE ICONIC.

• Price synchronization is event-based and is triggered when a price change is made to an item in the primary platform.

Enable this if you want products from your primary platform (Shopify) to be created and synced to THE ICONIC.

• Before enabling Product Sync, you must first create:
• Product listing

Configure Product Listing if you want to create products from your primary platform and sync them to THE ICONIC.